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Privacy Policy

Here at Deborah Lola we understand that your privacy is important, not just to you but to us too. We appreciate that we have a responsibility to handle your personal data with care and integrity.
This policy will outline what personal data we collect, how that personal data is used, the reasons that personal data may be disclosed to others and how we store your personal data securely.
This policy is subject to change at any time and we advise that you revisit the policy whenever you have a query regarding our data collection procedures.
 
Data Protection Law changed on 25th May 2018 
This policy explains your rights in accordance with the General Data Protection Regulation
 
What is General Data Protection Regulation?
GDPR is a new, updated law within the European Union regarding protection of personal and sensitive data. GDPR replaced the previous Data Protection Act (1998) in the UK. Unlike the Data Protection Act, GDPR applies to all countries in the European Union and any company outside of the EU that handles the data of EU citizens.
 
Who are we?
Deborah Lola is a Freelance hairstylist providing services from online, one-one and group classes training courses, Bridal hair services and Hair accessories products based in the South East of England. Deborah Lola is registered at 41 Willow Avenue Swanley Kent, BR8 8AT. Deborah Adenuga is the nominated representative for compliance with GDPR.
 
Why do we collect your data?
Under GDPR law we are only permitted to obtain and process personal data from you if we have valid reason to do so. Deborah Lola processes your personal data for reasons including but not limited to, performance of a contract, to enable billing and remittance and to contact you for customer service purposes. Your consent is required in order for your data to be processed.
 
How do we use your data?
We utilise your data for the following purposes:
•         To process orders that you place with us
•         To facilitate our service promises to you
•         To assist us in identifying you and matching you to your account
•         To provide you with marketing details where you have given consent for us to do so
•         To inform you of pricing or service changes
•         To detect fraudulent activity
•         To notify you about changes to our business and website
•         To respond to queries you have made
 
How is your data collected?
Your data is collected through you providing it to Deborah Lola using application forms, during creation of an online account with us or when filling out a digital customer request form and through email and telephone enquiries. Deborah Lola does not collect your personal or sensitive data without your consent.
 
IP Address and Cookies
An IP (Internet Protocol) Address is a set of numbers assigned to your computer during an internet browsing session. Our servers log this number automatically to collect data about the traffic our website receives. We do not use your IP Address to identify you.
Our website also utilises cookies to distinguish you from other website users and to keep track of your visits to deborahlola.com This helps us to facilitate your return visits to our website in a way more relevant to you.
 
Is your data shared with anyone?
Deborah Lola utilises third party specialists in order to contact our customer base via text, email and mail and to provide us with services required such as payment processing and fraud detection; these third parties do not retain the data we provide them. Deborah does not sell your data to anyone under any circumstances.
 
Where we store your personal information
All personal information you provide us with is stored safely and securely. We do not store any physical information. All digital data is stored on a secured system which is password and firewall protected.
Transmission of data via the internet is not completely secure, Deborah Lola cannot guarantee the security of any data you transmit to us. Transmission of data is at your own risk.
Once we have received any data from you we will use strict procedures and security methods to try to prevent any unauthorized access.
If we have provided you with, or you have chosen a password to access Deborah Lola’s website deborahlola.com then you assume responsibility for keeping that password confidential. We advise that you do not share your password with anyone under any circumstances.
 
Data Retention
Deborah Lola will retain your data for the duration of you being a customer of Deborah Lola and for seven years after you are no longer a customer. We may be unable to entirely delete your data prior to this due to legal or financial obligations. We may also make use of your data for research or statistical purposes. Your data will only be used for these purposes and will be deleted once any obligations to retain it are fulfilled.
 
Your Rights
You have the right to object to our use of your personal data, as well as the right to be informed what data we hold and to have that data deleted if there is no reason for us to keep it. There are legal and financial reasons why Deborah Lola must retain certain data, but you may inform us if you feel your data is being held for invalid reasons at any time.
You can request to be informed about the data we hold relating to yourself at any time. You have the right to refuse your data being used for marketing purposes, in which case you will not be contacted for marketing reasons. You may choose to opt in or out of marketing in several mediums when you sign up with Deborah Lola as a customer and you may opt out at any time by contacting us directly.
You will not be contacted for marketing purposes without your consent.

Contact
Questions, comments and requests regarding our privacy policy are welcomed and should be addressed to hello@deborahlola.com

Updated on the 16.01.2019